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Tech News

15-09-2017
Innovation and Technology Venture Fund

The Government has launched the Innovation and Technology Venture Fund on 15-09-2017. It is now open for application by venture capital funds to become co-investment partners (Deadline: 15-01-2018). A briefing session will be held on 03-10-2017 at the Hong Kong Science Park. Interested venture capital funds are welcome to attend.

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16-01-2018
Ping An Technology sets world records in medical imaging

At the beginning of this year, Ping An Technology’s Yingxiang platform set world records for nodule detection and false positive reduction with reduction with average sensitivity rates of 95.1% and 96.8% respectively in LUNA rankings for medical imaging. This is the first time Ping An Technology has set world records in medical imaging. Aside from being an internationally recognized evaluation system for pulmonary nodule detection, LUNA (Lung Nodule Analysis) also sets the benchmark for all competitors in the field of medical imaging. The input data used to date comes from several medical institutions in the United States and are annotated by specialists and physicians. The evaluation, held as a form of competition, is carried out by more than 3,600 professional teams from academic and industrial circles worldwide since 2016, including the Chinese University of Hong Kong, Peking University, Zhejiang University, Alibaba, iFLYTEK, Fosun, as well as a host of startup firms. Each competing team is required to analyze lung CT samples of nearly 1,000 people and locate the nodules. This is a difficult task as most of the nodules diameters are smaller than 3mm (the same width as three human hairs). Lung cancer is the leading cause of cancer-related deaths worldwide. Screening high risk individuals for lung cancer with low-dose CT scans is now being implemented in the United States and other countries are expected to soon follow suit. In CT lung cancer screening, millions of scans need to be analyzed, creating an enormous burden for radiologists. As a result, it has become necessary to develop intelligent algorithms that are optimized for lung cancer detection. Leveraging its advantages, Ping An Technology's medical imaging team proposed a solution to this challenge that integrates robust control theory with advanced AI algorithms including deep learning and transfer learning, achieving excellent results in pulmonary nodule detection, localization and recognition. The technology is being applied in collaboration with the Shanghai Institute of Respiratory Diseases and several Grade III, Class A hospitals. Ping An Technology's medical imaging team, led by Dr. Xiao Jing, an expert in China's 1,000 Talents Plan and Chief Scientist at Ping An Technology, is comprised of medical and AI specialists from worldwide top universities including Harvard University, Carnegie Mellon University, Princeton University, the University of Florida, UCLA, Tsinghua University, Zhejiang University and Huazhong University of Science and Technology. The team, with strong R&D backing, now provides a wide range of medical AI capabilities to screen for gastric, liver, cervical and thyroid cancer as well as estimate bone age, detect diabetic retinopathy and thorax related diseases. In terms of the application of medical imaging technologies, Ping An Technology is cooperating with the Shanghai, Shenzhen and Chongqing Health and Family Planning Commissions as well as several of their provincial counterparts, on jointly building platforms based on big data and AI technologies in addition to research into related topics.

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16-01-2018
Impact of social media a business concern in APAC

While media impact is very much a top-of-mind consideration in the Asia Pacific, only 26% of organizations are tying social back to business objectives, according to a new report commissioned by social media management platform Hootsuite.The report titled “From Insights to Action: How Asia Pacific organizations are unlocking the ROI of social media” focuses on how organizations in the region are tracking social media impact and correlating it to business priorities.Tying social to businessBut while 87% of Asia Pacific companies track and measure the effectiveness of social media against defined goals, those that are tying it back to core business objectives remain in the minority (26%).On the other hand, enterprises that have made the necessary organizational shifts are already seeing the benefits of social data beyond marketing, says Hootsuite. Specifically, 56% say they gained insights into their customers, while 55% say they experienced faster decision-making. In addition, new market opportunities (42%) and the discovery of unexpected risks (40%) were cited.“With the penetration and consumption of social media in Asia Pacific, the adoption of a social media strategy is no longer a luxury - it must be a core part of any business strategy. Business leaders and marketers are just starting to understand the impact that social can have beyond marketing,” said Roger Graham, Senior Director, Growth & Marketing, APAC, Hootsuite.Opportunity aheadUltimately, Hootsuite says its report highlights the opportunity to align success metrics to every stage of the customer journey. On that front, the report identifies the opportunity and value for organizations to tie social to key business priorities, says Graham.The study was conducted during Q2 of 2017 on 404 executives, social strategists, digital strategists, and marketers at companies with more than 1,000 employees in Australia, Singapore, the United States and the United Kingdom.More than half of these were director level, and survey respondents were responsible for marketing and social media programs within their organizations. Altimeter, which conducted the underlying research, says it leveraged a combination of survey and secondary sources on social and digital practices to gain the insights.The full report can be downloaded here (free registration).Further reading:5 social trends marketers need to know for 2018Report: China set to become second largest social ad spender in 5 yearsHootsuite CMO on how to win with social media Caption: Image credit: iStockphoto by Getty Images

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15-01-2018
ABB and Formula E partner for the future of e-mobility

ABB and Formula E are teaming up in a ground-breaking partnership to champion e-mobility for a sustainable future.The ABB FIA Formula E Championship is the world’s first fully electric international single-seater category in motorsports, bringing electrifying wheel-to-wheel action against the backdrop of iconic skylines such as New York, Hong Kong, Paris and Zurich. Since its first race in Beijing in September 2014, Formula E has established itself as the number one all-electric international motor sport. In the next level of development, global pioneering technology leader ABB is bringing its name and innovation and technology leadership to the series, which will be now known as the “ABB FIA Formula E Championship.” The fourth edition of the series will see 10 teams and 20 drivers compete in 11 cities spanning five continents in the fight to be crowned ABB Formula E champion. The first race took place in Marrakesh on January 13, with the 2018 championship coming to a close in July 2018.With the largest installed base of more than 6,000 fast chargers worldwide, ABB's expertise in electrification and leadership in electric vehicle charging solutions makes it the ideal industry partner for Formula E. Formula E serves as a competitive platform to develop and test  e-mobility-relevant electrification and digitalization technologies, helping refine the design and functionality of electric vehicles and infrastructure as well as the associated digital platforms.By joining forces, ABB and Formula E believe they are ideally positioned to push the boundaries of e-mobility. “We are extremely excited to partner with Formula E in writing the future of e-mobility,” said ABB CEO Ulrich Spiesshofer. “Today, two pioneers are uniting. ABB and Formula E are a natural fit at the forefront of the latest electrification and digital technologies. Together, we will write the next phase of this exciting sports activity and foster high-performance teams. Together, we will write the future – one electrifying race at a time.” Alejandro Agag, founder and CEO of Formula E, said: “This is a historic day for Formula E and I’m honored to welcome the global technology leader ABB as the title partner of Formula E, with its background and expertise in the field of electrification and digital technologies. Our two companies are synonymous with pushing the boundaries of what is possible. Together, as partners, we will showcase breakthrough technology on a global scale to fans and consumers who follow the ABB FIA Formula E Championship.”  

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15-01-2018
8 workplace keyphrases to watch in 2018

Director of WORKTECH Academy, Professor Jeremy Myerson, the Helen Hamlyn Chair of Design at the Royal College of Art and Visiting Fellow at the University of Oxford, takes a holistic view of work and workplace, ensuring that property, people and technology are considered in a more integrated and intelligent way.Here, he gives us his predictions for some keyphrases and themes to watch out for in 2018:1. Flex-Space: Watch out as large companies shrink their corporate footprint in 2018 and seek out flexible alternatives, making the co-working juggernaut unstoppable. Another latte, anyone?2. Biophilia:  2018 will be a big year for bringing nature into the workplace to boost wellbeing. Not just plants but natural materials such as slate and hemp too.  And not just natural plants – tech-enabled robotic plants will make their entry too.3. Superfoods:  In a fresh bid to improve performance and productivity, companies will focus on the links between nutrition and neuroscience, offering the right diet to sharpen the brain.4. Chatbots: Artificial Intelligence (AI) switch from science fiction to a workplace near you in 2018 with Chatbots leading the charge. But the discourse will swing from robots taking our jobs to humans having to do the work of robots.5. Smart Precincts: A big year ahead not just for smart buildings but for smart precincts, which are the building blocks of digital cities. These digital districts (think Hudson Yards or King’s Cross) are set to blend mixed-use developments with smart services.    6. Mindfulness: The big health and wellbeing accent in 2018 will be on the mind rather than the body. Mental health will top the agenda, as days lost through stress, anxiety, depression and burnout cut into corporate profits.7. Narrative: The workplace brandscape will make a comeback in 2018, but the storytelling element will be more abstract and subtle in approach than the overt branded statement interiors of the early 2000s. 8. Data Analysts:  2018 will be a breakthrough year for collecting data in the workplace building through smart sensors and beacons, but the key question will switch from how we collect the data, to what we do with it. In-house data analysts could be on answer.  

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15-01-2018
Leveraging blockchain technology to democratize the real estate industry

Sharing just makes economic sense. Consumer research done by Boston Consulting Group (BCG) concludes that according to 55% of millennials, the appeal of sharing is high as they do not want to be tied down to expensive assets like houses. Sharing also gives everyone a fair opportunity to access products and services they might not have the means to reach by themselves.Riding on this new wave of sharing, blockchain technology is starting to gain prominence, giving rise to a new model of decentralized organizations. Take for example Juno, a ridesharing alternative to Uber in the United States where 50% of equity are reserved for its drivers. This was unheard of just a few years ago.Blockchain technology is ultimately a means for individuals to coordinate common activities, to interact directly with one another, and to govern themselves in a more secure and decentralized manner without going through a centralized platform. Taking Airbnb to an elevated level with blockchain technology is REIDAO.Operating on the world’s first-ever community-based model for the shared use of real estate, REIDAO is a Singapore-based technology firm that builds on the Ethereum blockchain to change and disrupt the real-estate vertical.REIDAO’s blockchain technology converts real estate into a digital asset, breaking down its value into many digital tokens that can then be individually bought and sold. This opens the real estate market up to everyone who wants to invest in it, at whatever extent they wish. As the price of cryptocurrency is stabilized by being pegged to real estate value, one does not need to worry about its extremely volatile nature.Darvin Kurniawan, Co-Founder and CEO of REIDAO, intends to help grow this new economic ecosystem that democratizes the real estate industry: “The technology’s real social and economic impact begins with changing the notion of ‘profit’ and ‘capital’. Essentially, what blockchain technology brings about is a decentralization of power. Its effect is specific to the industry it operates in, but blockchain will change social structures as we know it. For example, corporate businesses become more of a social enterprise when the community owns the wealth together.”The company has initiated Crowdvilla - Shared Holiday Homes. Crowdvilla allows users to book holiday accommodations, similar to other rental booking sites, albeit with one major difference: all of the available accommodations on the platform are owned by the community itself.Crowdvilla is designed as a community-based organization for community-owned assets, where all the token holders for any single property can utilize it. As a non-profit organization based and regulated in Singapore, Crowdvilla has the sole mandate of facilitating the utilization of shared holiday homes within its portfolio.“What we want to put forth first is the idea that assets can be owned collectively. What kind of assets then comes secondary. Operating on villas was the first step as everyone knows what it is. The next logical move would then be to expand to co-working spaces because it’s such a hot thing right now. But really, this concept can effectively be operated on all kinds of goods and services,” says Kurniawan.

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15-01-2018
Bank of Cyprus to deploy biometric EMV card for contactless payment

One of the earliest implementation of biometric technology for authentication, fingerprint sensors have been around since 2007. But it wasn’t until the iPhone 5S’ launch in 2013 that recognition of its potential mass adoption grew. With analysts forecasting a US$50 billion biometric industry, vendors are racing to introduce commercial-grade biometric solutions to support payments.Bank of Cyprus will be replacing PIN code with biometric technology to authenticate cardholder. It what Gemalto claims will be the world’s first EMV biometric dual interface payment card for both chip and contactless payments.How it worksBank of Cyprus' customers will complete the swift enrolment process at the bank's branches, using Gemalto's tablet designed for the solution. The biometric personalization and card activation process is designed to avoid transmission of biometric data over the air to ensure that users' data privacy is protected. The fingerprint template captured during the enrolment process is stored only on the card.RELATED: Why and how security delivers business valueWhen customers place their fingerprint on the sensor, a comparison is performed between the scanned fingerprint and the reference biometric data securely stored in the card."Using biometrics for contactless payments is a natural move as it fits in naturally with the gesture used to pay. It allows a better user experience, enabling higher transaction amounts without entering a PIN while benefiting from the convenience of contactless," said Bertrand Knopf (photo left), Gemalto's executive vice president, Banking and Payment. Future prospectsMichael Au (photo right), Gemalto senior vice president for Banking and Payment in Asia admitted that the biometric sensor payment card technology is still relatively new but sees strong potential for the technology. “In the future, we expect more banks – across the world and in Asia Pacific – to increasingly incorporate biometric elements – specifically fingerprint technology in this use case – into the physical banking cards for authentication and security purposes,” he added.He cited four important reasons for this positive outlook:First of all, biometric technology, specifically fingerprint technology, is relatively mature and has been widely adopted in other sectors, such as for e-government services and for smartphones. “This means the consumers are familiar with the technology; have trust in it; and are more inclined to use it when it is incorporated into their banking cards,” he postulated.Secondly, biometrics fits well into the multi-factor authentication process when conducting a transaction. A strong multi-factor authentication process comprises three parts – what you have (a device, a token, or a card); what you know (PIN or password); and who you are (ICs, biometric information).“Biometric information simultaneously functions as a form of password and a type of identification for the user, hitting two birds with one stone. As a result, consumers are now able to conduct higher value contactless transactions quickly and securely at the payment counter. All you need is to hold the card with your enrolled finger on the fingerprint sensor; the card can verify your biometric data – a much faster and improved payment experience overall,” he explained.Thirdly, the fingerprint technology is easier to implement; has a high accuracy rate; and can fit into a standard size banking card without encroaching into the space for other technologies. It is the ideal technology for financial institutions.Finally, incorporating biometric technology into the banking cards does not require an overhaul of the existing payment structure, as all biometric information is securely stored in the cards and is not sent over-the-air to anyone. “The authentication is done in the card itself. The biometric payment card is based on EMV standards and can work with any EMV-enabled POS terminal. This means banks can anticipate minimal to no pushback from retailers and merchants for this implementation,” he concluded. Caption: Image from iStockPhoto

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15-01-2018
China’s banks to focus on regulatory reform and innovation in 2018

Challenges including deleveraging and regulatory tightening, as part of the Chinese government’s ongoing reforms, as well as the huge disruption brought about by the rise of FinTech, were some of the challenges Chinese banks faced in 2017 according to a survey by the Chinese Banking Association in partnership with PwC.“The challenge of building a more effective regulatory framework in order to prevent systemic risks was ever-present in 2017,” says Richard Zhu, PwC North China Financial Services Leader. “This aim was clearly articulated at the 19th National Congress of the Chinese Communist Party in October, and was promptly followed by the establishment of the Financial Stability and Development Commission. This ‘super regulator’ will be critical to ensuring the coordinated reform of China’s vast banking sector.”Nearly 80% of respondents cited financial regulation as the most important external factor in 2017. China’s banks shifted from speed to quality, risk management, better internal controls and corporate governance were seen as key strategies for reforming the banking sector.Investment in IT infrastructure and in new products and services enabled by FinTech is another major theme emerging from the survey. Mobile payments, online banking and internet-based supply chain finance are three of the key business development areas cited by respondents.“In 2017 we saw China’s five largest banks all announce major partnerships with FinTech giants such as Baidu, Alibaba and Tencent,” says Benson Cheng, Financial Services partner for PwC China. “While these banks have already made considerable strides in this field, they are continuing to investigate the potential of such innovations as the Internet of Things and Blockchain technology.”While accepting that breakneck growth will have to give way to more sustained reform and restructuring, most respondents are confident about the banking sector’s prospects over the next three years.  Caption: Image from iStockPhoto

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15-01-2018
Ten regulatory themes for financial services in APAC in 2018

One axiom that is synonymous with the financial services industry is the pace at which regulation changes. While disruptive innovations like Blockchain, digital payments and agile methodology have proven to be drivers of change at financial institutions in Asia, the pace at which the industry adopts and executes upon regulated mandates is still not on par with changes that customers are anticipating.For instance the global financial crisis of 2007-2009 is regarded as the trigger for undertaking Basel III – a global regulatory framework on bank capital adequacy, stress testing, and market liquidity risk. It was first agreed upon by the members of the Basel Committee on Banking Supervision in 2010–11 but it is only in 2018 that the industry is expected to start implementing the changes.Deloitte’s Kevin Nixon, Global & Asia-Pacific Leader, Center for Regulatory Strategy, blames the slow pace on a sense of “policy fatigue” arising from a decade of intense post-crisis rule-making.The result is difficulty in reaching agreement on final calibrations to Basel III reforms, as well as slipping timelines for local implementation of international regulation.He cautions that even as the rollout begins, he anticipates a long tail of implementation ahead even as firms face mounting pressure from more intense supervision going forward.At the same time, he says risks within the financial services industry continue to evolve and with this comes a shift and change in regulatory interest.“Support is growing for a simplification of the regulatory framework and a more proportionate approach to its application, particularly among developing markets and financial institutions with local operations in Southeast Asia,” shared Michael Rey, SEA Lead for the Deloitte’s Center for Regulatory Strategy, Asia Pacific; citing Indonesia’s Otoritas Jasa Keuangan as an example, where the Central Bank has requested practical and adaptable Basel III capital regulations due to infrastructure limitations.Rey says financial institutions in Southeast Asia will focus on operationalizing and embedding recovery and resolution planning, adjusting to IFRS 9 and preparing for Basel IV in the next year.In the report “Financial Service Regulatory Outlook for 2018” Deloitte lists 10 issues that will define how regulatory evolves in 2018.The future of global regulation1.    Dealing with divergence and uncertaintyThe political trend in many countries around the world away from a globalist approach to policy making has raised questions about the future of globally agreed standards for financial regulation. While an element of uncertainty will remain, there is likely to be a slowing in the pace of regulatory integration (rather than a full scale reversal) and a focus on supervision (rather than new rule-making).2.    Managing the long tail of implementationAlthough most of the large pieces of global regulatory reform have been finalized, and there will likely be a slowdown in new international rulemaking, there is still a long tail of implementation work ahead for Asia Pacific firms. Recovery and resolution planning, IFRS 9, and recent refinements to the Basel III framework will be particularly challenging.3.    Understanding the reach of foreign regulationEven if global standard making and regulatory harmonization slow, the internationally integrated nature of the financial system means that rules made in significant economies have an impact beyond national borders. For example, many firms in Asia Pacific have been struggling to understand how the EU’s MiFID II will apply to them.Culture and conduct4.    Strengthening individual accountabilitySome significant steps have been taken to enhance individual accountability in Asia Pacific and these will need to be embedded within firm governance frameworks. This is part of a global trend to increase individual accountability and responsibility for conduct, particularly for senior management.5.    An increasing emphasis on industry codes and professionalism Reforming culture within FSI has been a priority for regulators across Asia Pacific and will continue to be in 2018. Alongside regulatory initiatives, ‘soft law’ techniques are being enlisted, such as ‘naming and shaming’, promoting compliance with ‘voluntary’ industry codes and encouraging greater professionalism within industry.6.    Building a customer-attuned business Many regulators have expressed the view that prioritizing customer outcomes is at the heart of improving culture and conduct within financial services firms. There is a focus on providing customers with suitable products and services, appropriate to their circumstances. Regulators are also beginning to ask firms to play a role in enhancing financial literacy. At the same time, regulators remain vigilant about strong anti-money laundering and counter-terrorism financing (AML/CTF) and customer due diligence.Data and digital disruption 7.    Knowing your dataIn 2018, knowing your data will be as important as knowing your customer. Regulators continue to be disappointed with risk data capabilities within FSI. Regulators also want industry to be far more open and transparent with its data. At the same time, regulators are putting pressure on firms to have robust data protection and privacy programs in place.8.    Responding to the influence of TechFinsHarnessing opportunities and managing risks brought about by innovation in financial services has been a regulatory priority for the past few years; this will not change in 2018. The discussion is moving to the impact of the technology and e-commerce giants that provide financial services (‘TechFins’). Timing considerations on bringing TechFins within the regulatory remit, understanding and managing prudential and consumer risks, as well as preventing market abuse, will be on the minds of regulators.9.    Constructing a cyber resilient systemRegulators have expressed concerns about a cyber crisis in the system. Cyber resilience within individual firms will continue to be important for regulators in 2018, but resilience in the system as a whole will take on more prominence.Emerging structural risks10. Assessing the impacts of ageing populations and changing climatesRegulatory attention has turned to two looming developments: ageing populations and climate change. At first, these would not appear to be concerns with which financial services regulators have traditionally grappled, but they will, increasingly, be considered in supervisory approaches and work plans in 2018 and beyond, as they present risks and opportunities for financial services firms.   Caption: Image from iStockPhoto

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15-01-2018
PayMaya to facilitate cashless transactions among PFA members

Payments processing is a central component of commerce in any society. In Asia cash remains the accepted financial instrument of choice for making purchases or conducting a transaction. The downside to the convenience offered by cash is the risk it presents to both merchant and consumer in the form of theft and fraud.The growing population of smartphone-empowered consumers has led to the rise of technology-led innovations across many aspects of society, including retail, financial services and payments. The telecom industry, itself under threat of disruption, is one industry that is poised to capitalized on the opportunity.The Philippines’ two dominant telecommunications carriers, PLDT and Globe Telecom, are today deep in the trenches pushing their respective mobile payment solutions and strategies.PayMaya, a joint venture between PLDT and Rocket Internet, has partnered with the Philippine Franchise Association (PFA) for the adoption of its PayMaya QR Code facility. The intent is to encourage PFA members to use the PayMaya QR Code facility for cashless and seamless transactions.Arguably following the cashless trend that is transforming China’s economy, the PayMaya QR code solution, like GCash’s GoPay offering, gives consumers the capability to make cashless payments by simply scanning the QR code.For the transaction to happen, users will need the equivalent mobile app from GCash or PayMaya. With PayMaya, merchants no longer need to invest in upfront equipment, such as a point-of-sale counter. This decreases the risks associated with handling cash payments.Figure 1: Representatives from PLDT Enterprise and PFA seal their newly-forged collaboration in the implementation of the PayMaya QR Code with a signature group handshake at the contract signing in Ibiza Beach Club, Bonifactio Global City, TaguigSource: PLDT 2018 Caption: PFA agrees to use PayMaya QR Code by PLDT

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15-01-2018
Australian Federal Police seeks industry support to allow submission of content from mobile phones

To cope with the increasingly complex and challenging security environment, the Australian Federal Police (AFP) is strengthening its partnerships with industry and the wider community to combat threats to keep Australia safe.Recent events across the world have highlighted the key role timely information from the public has played in the investigation of security incidents.With this in mind, on 15 December 2017 the AFP's Program Rampart published a Request for Interest (RFI) to the AusTender website, seeking industry support to find an efficient way for the public to provide audio and video media, imagery, email or location data to police.Similar technology is used by law enforcement agencies in the US and UK, and was one of the factors that assisted with the early arrest of the Boston marathon bomber.The AFP's development of this capability will provide a broader benefit to the new Department of Home Affairs and will assist the National Security Hotline. AFP Deputy Commissioner Capability Ramzi Jabbour said the AFP is working to implement enhanced digital capabilities in partnership with industry and the community.“Enabling members of the public to use every day mobile devices to upload audio, video and images provides real time interaction and an enhanced ability to prevent criminal activity,” said Deputy Commissioner Jabbour. “Compliance with the highest standards of security and protection of information provided by the public of course remains a major consideration for the solution being sought,”“The technology will also provide for ACT Policing to meet its need for a self-service online reporting capability,” he added.The AFP preferably seeks to implement a commercial off-the-shelf option which would enable the public to upload digital content in support of verbal information provided to the National Security Hotline.Community support for the National Security Hotline and other reporting services remains critical in the efforts to ensure continued public safety.The RFI’s closing date for questions and clarification is 2pm (ACT local time) on 23 January 2018, while the RFI closing date is 2pm (ACT local time) on 30 January 2018.

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15-01-2018
Amcare Women’s & Children’s Hospital deploys connected care software to support quality healthcare services

InterSystems, a database software company, today announced that Amcare Women’s & Children’s Hospital’s Wanliu Campus has deployed the InterSystems TrakCare healthcare information system.Amcare and its affiliates provide gynecological, obstetrical, pediatric and reproductive healthcare services in China, which is experiencing rapid growth. TrakCare has been implemented to empower them with easy access to healthcare information, advanced clinical functionality, information sharing, and data analytics capabilities.“Patient safety, patient experience and operational control are integral to our corporate culture, and the way for Amcare to grow,” said Chunying Tan, President of Amcare Women’s and Children’s Hospital’s Wanliu Campus.“The TrakCare system provides us with great support for enhanced patient safety, significantly reducing the potential for human error and providing support for clinical decision-making,” said Tan.When prescribing, for example, TrakCare links to a patient’s electronic medical record, displaying their allergy history and previous medication records. It also links to a powerful pharmacopoeia to inform clinicians about indications, contraindications and interactions of each medication. “TrakCare automatically generates safety alerts based on relevant risk factors, such as allergies and patient age, reducing the need for doctors to repeatedly check medical records,” added Tan.At Amcare, great patient experience and operational efficiency go hand in hand.“With TrakCare, we can accurately track the admission of patients, triage, medical treatment, laboratory tests, acquisition of results, and the patient’s departure,” said Tan. “This lays a solid foundation for enhancing the quality of the patient journey while achieving operational efficiencies. TrakCare is also easy to learn and use, reducing the workload of care providers.”Since executing an agreement in October 2016, InterSystems has supplied Amcare with information systems to enable continuous improvement in its healthcare services. Functional areas include patient administration, clinical management, maternity, laboratory management, real-time analytics, healthcare information exchange, holistic security, and systems interoperability.“In a comprehensive upgrade of information systems, Amcare has implemented a ‘521’ architecture to support digital transformation,” said Jinjun Cao, CIO at Amcare. “TrakCare sits at the core of our five software applications, providing an electronic medical record and clinical information system for our clinical activities. There are two unified systems for data standardization and security, and one Internet Data Center and network, which service our entire organization.”The integration of information across different applications to enable a single view of each patient gives Amcare the ability to provide a superior patient experience, ensuring its continued growth in the rapidly evolving maternity care market.

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14-01-2018
BNP Paribas Fortis migrates from analog CCTV to complete IP solution

BNP Paribas is a European-centred banking group with over 190,000 employees in 74 countries. Like other banks, BNP Paribas Fortis is facing a range of threat vectors like robbery, vandalism and card fraud. Similarly, bank staff members require safeguarding from potential aggressors.Previously, the bank relied on a fleet of analog CCTV cameras for video security. However, low-image quality frequently made it difficult to identify suspects, especially in dimly lit and harsh backlight conditions, such as direct sunlight through a window or reflected by wet ground. To upgrade its current CCTV system, BNP Paribas Fortis opted to move to the benefits of an IP-based network video security solution to be able to directly integrate cameras into existing network infrastructure, as well as enable remote video monitoring. Working with security solutions provider SERIS technology and Stanley Security Benelux, BNP Paribas Fortis has installed more than 4,400 Sony IP network cameras.The reliable, high-performance cameras have been installed at the bank’s Belgian headquarters and commercial buildings all over the country.        A blend of discreet minidome cameras (SNC-EM630, SNC-EM631, SNC-EM600, SNC-EM601 and SNC‑EM641) protects BNP Paribas Fortis premises. The cameras’ sensitive Exmor R CMOS sensor ensures crisp images with HD or Full HD resolution, while selected models offer IK10 resistance standards against unwanted tampering and vandalism.Hemispheric SNC-HM662 cameras offer a 360-degree all-round view in self-banking zones and bank lobbies. Besides deterring unauthorized loitering, it also provides situational awareness of potentially aggressive customers who may be a threat to employees.Protected against harsh weather and vandalism, ruggedized SNC-WR602 and SNC-WR632C rapid dome cameras provide round-the-clock surveillance of outdoor areas. The cameras’ high dynamic range ensures clear images in a wide range of lighting conditions, accommodating extremes of bright light and shade in the same scene.The cameras are integrated using the XProtect Corporate IP Video Management Software (VMS) platform from Milestone Systems. Designed for large-scale mission critical security applications, this manages convenient recording and sharing of video from multiple sites.BNP Paribas Fortis also values the Sony IP cameras’ excellent network security provision, with the risk of attacks from hackers minimized by regular firmware updates.“Sony cameras were the obvious choice to improve our video security capabilities”, confirms Michaël Thys, expert in security equipment at BNP Paribas Fortis. “As well as offering excellent image quality, their efficiency and reliable operation make a real contribution to lowering long-term ownership costs.” 

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12-01-2018
New study highlights how digitalization is reshaping business operations

To stay competitive in the digital economy, communications service providers (CSPs) are embarking on their own digital transformation journeys to increase service agility and operational efficiency through infrastructure evolution and transformation of their business operations.A recently released Analysys Mason study in collaboration with Huawei, entitled ‘Digitalization reshaping operations: a new digital operational model for the future’, illustrates how digitalization is fundamentally reshaping the way businesses are being operated, and why - in order to remain competitive - a new operational model for the future operational environment is necessary.In developing the study, Analysys Mason worked with Huawei to provide insights into how software is changing the world. The study exemplifies how the success of CSPs' transformation hinges on a new software-driven operations model that is already driving the success of digital businesses across different industries. The new operational model must support high levels of process automation to the point where predictive autonomous operations becomes a reality, enabling CSPs to automatically pre-empt and tackle service quality issues before they occur.The study explores several key areas in the radical overhaul of the operations model: why CSPs must adopt a multi-pronged transformative approach; the need for continuous innovation, ecosystems and lean operations; and the strategic journey to achieve digital operational transformation.Based on extensive research across diverse industries, the paper explains how the current operations model severely constrains CSPs' ability to achieve the benefits of digital transformation. To remain relevant in the digital era, the telecommunications industry must adopt a software-driven operations approach that has been instrumental in the success of major digital companies such as Uber, Google and GE.Anil Rao, principal analyst at Analysys Mason and the author of the study, said: “The telecommunications industry is at a major tipping point; as operators embark on important digital transformation initiatives, with NFV/SDN, IoT and 5G still to come, the prevalent operational model and economics severely constrain them to achieve the benefits of these strategic transformation initiatives. CSPs need a future-proof software-driven operations model that can not only support today’s physical networks, but also adapt as the infrastructure transitions to hybrid and virtual networks.“The new operations model must be underpinned by highly automated operational processes, enabled by analytics powered operations software platform and supported by an operations workforce with the software skills to continuously enhance operational efficiency by developing automation as part of their daily duties,” continued Anil Rao.The study also illustrates innovative ways for CSPs to transform, whether they embark on the journey alone through a DIY approach or establish a partnership depending on the level of maturity of the vendor offer and the level of control and ownership that the CSP wants to retain in-house. The paper includes a description of the various engagement options such as consultative-led operations-as-a-service, which relies on the partner to deliver the operations based on agreed service level agreements using the partners’ operations platform, supplemented with advisory and implementation services to transition to software-driven operations.Analysys Mason concludes the study with key recommendations for CSPs including how they should learn from other industries, especially by implement automated operations, and the best partnership model for the transformation journey. The study also provides insightful recommendations for vendors on developing solutions for software-driven operations, offering innovative engagement models and how to demonstrate a robust vision of a software-driven operations.The study can be downloaded here.

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12-01-2018
Vietnamese Gov’t to safeguard quality of vaccines through enhanced cold chain storage management

On 13 December 2017, a Memorandum of Understanding (MOU) was signed between Zuellig Pharma Vietnam Ltd, the National Centre for Control of Vaccines and Biologicals, and the National Institute of Hygiene and Epidemiology.This MOU, titled “Project Support: Enhancement of Cold Chain Storage During Vaccine Transportation under the Expanded Immunization Program in Vietnam,” was an agreement to collaborate on a two-year project (from 2018 – 2020) to enhance cold chain storage during the transportation of vaccines under the Expanded Immunization Program in Vietnam.With a total sponsorship value of USD 600,000, the MOU was signed by Doan Huu Thien, Director of the National Institute for Control of Vaccines and Biologicals, Dang Duc Anh, Director of the National Institute of Hygiene and Epidemiology, and Robert Kruit, Chief Executive of Zuellig Pharma Vietnam. The signing was witnessed by the Deputy Minister of Health, Dr. Nguyen Thanh Long. Also present were the Consul-Generals of Switzerland and the Netherlands, as well as the Centre Director for International Enterprise Singapore.The Expanded Immunization Program, administered by the Ministry of Health since 1981, has been widely regarded as one of the most important national public health programs in Vietnam, benefiting millions of women and children. One of the key elements ensuring the success of the program, as well as the vaccine efficacy and safety for users, is that it must meet requirements in cold chain storage for vaccines.To maintain the efficacy and safety of vaccines, it is necessary to keep them at a constant temperature between 2°C - 8°C. Any break in this cold chain, from production, to storage, transportation, or usage could damage the integrity of the vaccine, resulting in reduced efficacy and safety in treatment.The objective of the project is to ensure the efficacy and safety of vaccines and biologicals which must be stored in a cold chain during transportation to immunization locations in Vietnam. In light of this objective, Zuellig Pharma Vietnam will closely collaborate with the National Centre for Control of Vaccines and Biologicals and the National Institute of Hygiene and Epidemiology on the following activities:Assessment of existing cold chain transportation to provincial preventative medical centers. Donation of packaging technology to extend the cold chain in the form of eZCooler units, that can improve Vietnam’s cold chain capabilities, and to ensure safe delivery to remote areas. Training for the National Institute for Control of Vaccines and Biologicals and the National Institute of Hygiene and Epidemiology on good international practices regarding cold chain management and the use of eZCooler units.Doan Huu Thien, Director of the National Institute for Control of Vaccines and Biologicals, said: “I believe this project will bring significant benefits to the Vietnamese community as it enables safe transportation of vaccines to the provincial medical centers, which can be challenging given Vietnam’s climate and geographic conditions.”Robert Kruit, Chief Executive of Zuellig Pharma Vietnam, expressed his delight, as this project allows Zuellig Pharma to share expertise and technology with the Vietnamese healthcare sector. He said: “The way vaccines are handled and managed is critical to the efficacy and safety of vaccines for Vietnamese people. We have been entrusted with handling drugs and vaccines from international and local pharmaceutical companies around the world for almost one-hundred years in Asia, and 18 years in Vietnam. We are very proud to be a part of this project with the NICVB and NIHE, and look forward to closely collaborating with the two institutes for years to come.” Caption: From left to right: Robert Kruit, Chief Executive of Zuellig Pharma Vietnam; Doan Huu Thien, Director of the National Institute for Control of Vaccines and Biologicals; Dang Duc Anh, Director of the National Institute of Hygiene and Epidemiology

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11-01-2018
Premier Medical Group to benefit from secure, scalable hybrid cloud fax solution

OpenText, an Enterprise Information Management (EIM) firm, announced on 10 January 2018 that Premier Medical Group, a company offering independent primary care to the Arizona community, has chosen their solutions to help enhance security, service and speed of patient information exchange. Using OpenText RightFax with OpenText RightFax Connect, Premier Medical Group is looking to leverage OpenText Cloud to deliver a secure and scalable hybrid fax solution.Based in Phoenix, Arizona, Premier Medical Group has plans to add more independent practices in the coming months to manage the growing healthcare requirements in the area. To meet the needs of its increasing healthcare provider base, Premier Medical Group needed to change its existing fax solution. The group replaced its outdated and outgrown fax system with OpenText RightFax with RightFax Connect, a digital fax solution to optimize operational efficiency and enhance patient care.“When filling prescriptions, patients want them at the pharmacy five to ten minutes after leaving our office. If their prescription is not there, we start getting calls,” said Dr. Sunny Maheshwari, executive board director at Premier Medical Group. “With only two desktops with modems in our server room for incoming and outgoing faxes, staff were left waiting to use the single phone line for each prescription. We needed a solution that could handle multiple faxes at the same time, especially during peak business hours.”Premier Medical Group selected RightFax, the centralized fax server solution from OpenText, which integrates with desktop and business applications to help enable secure, high-volume and automated faxing capabilities. Premier’s need for a simple, scalable and cost-effective solution led them to add on RightFax Connect, which combines cloud-based fax delivery with the on-premises RightFax server for an end-to-end, hybrid fax solution.Dr. Maheshwari continued, “The security of patient health information was a key concern for us. Incoming faxes were being stored on our servers, which meant independent servers were floating around holding patient data. OpenText offers a secure system with centralized servers and all the documents in one location to help mitigate this risk and meet HIPAA compliance.”RightFax Connect is able to eliminate the time and cost of configuring, troubleshooting, and implementing fax boards, gateways, capacity planning, channels, and phone lines, and instead takes the telephony component to the cloud. The solution delivers “flexible” cloud faxing that “scales automatically” to provide capacity for large fax volumes, including bursts and peaks.The ability to integrate with the company’s existing applications was another deciding factor in selecting OpenText. RightFax integrates fax with email, electronic medical record systems (EMRs), desktop and document management applications, and enables high-volume, automated fax delivery from CRM, ERP, ECM, vertical and other host applications. In particular, Premier Medical Group needed tight integration with its EMR, NextGen healthcare applications.“Cost is one of the most important differentiators because, at the end of the day, people count every penny. The OpenText solution was far more cost effective,” said Dr. Maheshwari. “The level of integration with NextGen was also really important to us, and OpenText certainly delivered on that.”“The RightFax Connect solution was a lot more scalable to accommodate the growth we are experiencing. Rather than allocating four ports, six ports, eight ports, or 16 ports for fax volume capacity—we didn’t really know how many we actually needed—it was better to go with a solution that is implemented in the cloud by OpenText,” explains Maheshwari.Dr. Maheshwari added, “With OpenText Professional Services our transition to the RightFax solution was easy. The biggest benefit to an owner is minimal number of hiccups, because any time a hiccup occurs, it always goes right to the top. With our deployment of OpenText, no issues were brought to my attention, meaning we had a successful launch and ongoing deployment of these solutions.”With the powerful simplicity of cloud-based telephony, the company can now send and receive multiple faxes at the same time. In addition, the solution helps keep the content secure with encryption at rest and in transit.“With medicine, every day is a challenge. There are new things that come up, whether it is HIPAA requirements, secure faxing, or patient compliance. Partnering with the right company is important to our organization to make sure that we have the ability to scale; do things in a clear, systematic manner; and make sure resources are available so that as we grow, we can troubleshoot problems and address them. With OpenText, we do not have to worry about patient data sitting somewhere and what needs to be done with that. OpenText was the right partner to go with, and I think we’ll continue to grow together as we expand and take advantage of the resources that OpenText has for us,” concluded Maheshwari. 

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CyberLink Vol.112 December 2017

Cyberport celebrates strong community of 1,000 companies

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CyberLink Vol.111 November 2017

Cyberport Venture Capital Forum forges win-win partnership for investors and start-ups

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CyberLink Vol.110 October 2017

Klook raised US$60M, the largest funding ever for in-destination service booking platform

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